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Get Them Off The Phone-Without Being Rude: A Customer Service Representative’s Guide to Leading Calls, Handling Difficult Customers, and Lowering Average Handle Time

Name: Get Them Off The Phone-Without Being Rude: A Customer Service Representative’s Guide to Leading Calls, Handling Difficult Customers, and Lowering Average Handle Time
Brand: Independently Published
SKU: 01984c277f9117f2b20cba517ee94ca0

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Get Them Off The Phone-Without Being Rude: A Customer Service Representative’s Guide to Leading Calls, Handling Difficult Customers, and Lowering Average Handle Time