Operational IT without the Fluff: 60 field tested notes to improve support and service desk (concept > method criterion)

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Amazon Operational IT without the Fluff: 60 field-tested notes to improve support and the service desk (concept -> method -> criterion)
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Operational IT without the Fluff: 60 field-tested notes to improve support and the service desk (concept -> method -> criterion)

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  • 9798246283523

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