Slow Commerce and Expectation Design: Why Delayed Gratification, Artisan Timelines, Scarcity Narratives Increase Customer Loyalty

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Amazon Slow Commerce and Expectation Design: Why Delayed Gratification, Artisan Timelines, and Scarcity Narratives Increase Customer Loyalty
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Slow Commerce and Expectation Design: Why Delayed Gratification, Artisan Timelines, and Scarcity Narratives Increase Customer Loyalty

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  • 9798259470446

Independently Published

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Building and Maintaining Customer Loyalty

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Bocconi University Press

Customer management. Growth, value and loyalty

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