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A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core comencies of facility management An exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintece management and business continuity and recovery planning An examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environment A rew of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology.